Frequently Asked Questions
Discover everything you need to know about the world of Amouage.
Are Amouage fragrances authentic when purchased through this site?
Yes, all products sold on our official website are 100% authentic, bottled in Oman, and shipped directly from our authorized distribution centers to ensure the highest quality and potency.
What is your international shipping policy?
The House of Amouage offers worldwide shipping. Delivery times vary by region, typically ranging from 3 to 7 business days via our premium courier partners. Please note that customs duties may apply depending on your location.
Can I return a fragrance if I have opened the seal?
To maintain the integrity and hygiene of our luxury perfumes, we can only accept returns on items that are unopened, unused, and in their original cellophane packaging within 14 days of delivery.
Do you offer complimentary samples with orders?
We believe in the journey of discovery. Most full-sized bottle purchases include a selection of complimentary discovery samples so you can explore other olfactory creations from our collection.
Are your fragrances vegan and cruelty-free?
Amouage is committed to ethical practices. We do not test our finished products or ingredients on animals, and we are increasingly moving toward formulations that exclude animal-derived ingredients without compromising on scent longevity.
How should I store my Amouage perfume to ensure it lasts?
To preserve the complex notes of your fragrance, store the bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations, ideally in its original presentation box.